EMC customers leveraging IPM for cost control and operational efficiency

By Jason Cowie, Director of Global Strategic Alliances –

Think about the last time your company made a major infrastructure upgrade. Systems administrators wanted more automation and better integration for networking, storage and other infrastructure components. The C-level wanted something that could modernize aspects of IT and make assorted processes more efficient.

When it’s time to make these decisions, though, is it certain the new infrastructure components will truly improve performance? Just the same, is your company’s existing infrastructure optimized to perform the way it should or could? Making unnecessary operational and capital expenditures are dangerous in the modern IT landscape. Expansive companies need a holistic understanding of their infrastructures’ performance to make informed decisions related to servicing and upgrading IT components. EMC customers already have access to some of the best available enterprise architectures with EMC Converged infrastructure and ViPR. When combined with infrastructure performance management (IPM), organizations deliver high-performance computing platforms that maximize use of existing resources while minimizing operational costs.

Operational expenditures

Even with enterprise-class solutions by EMC, there are always going to be operational costs to maintain and support those systems. Operational IT costs are just part of the process for any company. ViPR helps reduce operational costs by providing the ability to automate storage provisioning and management across complex storage environments. IPM complements EMC’s solutions by providing end-to-end visibility across those infrastructures to quickly identify and eliminate system-wide issues that increase operating costs, and by providing analytics capabilities to ensure infrastructure alignment with business needs. IPM reduces mean time to repair (MTTR) by 90 percent, doubles infrastructure performance and eliminates infrastructure-related issues that too frequently result in business-service outages. Rather than wasting hours trying to find the cause, IPM focuses on benchmarking performance to understand when minor delays are becoming something more significant.

Capital expenditures

Sometimes, it is necessary to make major infrastructure upgrades. However, IT departments need to be careful to evaluate new investments that align application requirements to infrastructure spend. Upgrading or refreshing your array, storage virtualizer or switch fabric may or may not deliver the returns or performance you were looking for. IT departments need the capability to assess application performance before, during and after the required migrations to not only maximize their investments but too also avoid unnecessary or oversized expenditures. Too often, IT caves to the demands of application owners who want the latest and greatest and really only need a guaranteed quality of service (service-level objectives) that can often be delivered on the existing infrastructure. Capital expenditures often go to waste if solutions aren’t in place to quantifiably justify and measure application performance improvements while guaranteeing IT availability and performance.

EMC’s success has long rested on its ability to offer customers a wide range of innovative solutions that offer both value and benefit. IT, however, has frequently thrown costly infrastructure investments at performance problems that persist long after migration or upgrade. Equally challenging are the ever-increasing demands from application owners who often lack the visibility across software-defined infrastructures to clearly understand how well the infrastructure is performing. Even with lighting-speed performance on EMC’s all-flash arrays, there will always be a need for fiscal discipline and operational efficiency. By leveraging IPM with Virtual Instruments, EMC customers have the answers they need to solve their biggest challenges.

Interested in improving performance for your customers? Become a Virtual Instruments partner to show them the answers behind all of that data.