By Len Rosenthal, CMO
Today’s enterprises are in a difficult position: they’re expected to meet an ever-increasing set of demands from their diverse customers, yet doing so requires the adoption of the massively complex hybrid data center model. These highly virtualized, hybrid and multi-cloud environments pose significant management and automation challenges for IT infrastructure and operations teams. In fact, a 2018 study of these challenges, conducted by Dimensional Research and sponsored by Virtual Instruments, found that the IT monitoring tools deployed in the vast majority of enterprises don’t do the job. These tools don’t provide the required visibility to proactively prevent application slowdowns and outages – which results in enterprises failing to meet business-critical service level agreements (SLAs).
Virtual Instruments takes a unique approach to hybrid infrastructure management, specifically to address enterprises’ visibility challenges. Our solutions holistically monitor, analyze and optimize the health, utilization, capacity and performance of IT infrastructure within the context of the application. And throughout a highly successful 2018, we took app-centric hybrid infrastructure management to the next level through strong customer growth, significant enhancements and extensions to our channel business, and the introduction of a range of breakthrough products. So let’s take a closer look at what the Virtual Instruments ecosystem was able to accomplish last year!
2018 was an extremely busy year for Virtual Instruments in terms of product innovation. In October, we launched the next generation of VirtualWisdom, the industry’s most comprehensive hybrid infrastructure management and AIOps platform, to enable application assurance from the data center to the public cloud. The new VirtualWisdom brings an end to the costly, unproductive and antiquated “IT war rooms” typically created to resolve critical application slowdowns and outages.
In June, we introduced our innovative Cloud Migration Readiness (CMR) service to help enterprises intelligently move to the cloud. The CMR service provides enterprises with vital insights into the workload behavior of applications targeted for cloud migration, so enterprises can confidently embrace the cloud to advance their digital transformation initiatives.
In early 2018, we announced WorkloadWisdom, a significantly enhanced and rebranded version of our Load DynamiX Enterprise storage performance validation solution. Then in December, we launched the latest version of WorkloadWisdom, which leveraged our partnership with SAN storage emulation systems provider SANBlaze Technology. The new WorkloadWisdom delivers non-volatile memory express (NVMe) workload modeling and testing over Fibre Channel (FC), enabling data-driven analysis of and intelligent workload placement in next-generation flash technologies.
At every opportunity we get, we mention how much we appreciate and encourage feedback from our customers – and the close collaboration we enjoy with our customers helps build long-lasting, meaningful relationships. In 2018, Virtual Instruments drove nearly 100 percent growth in new customers, with the majority of growth originating from the healthcare and financial services vertical markets. Our customer portfolio now includes more than 50 of the largest U.S.-based healthcare organizations and more than 40 of the world’s leading financial institutions.
Along with our customers, our partners play an integral role in enhancing the value and reach of our global ecosystem. In 2018, we significantly strengthened our partner network and more than doubled our channel-initiated business. In January, we announced a major refresh of the Virtual Instruments Partner (VIP) Program, offering a wide range of new benefits to our global channel partners. And in September, we launched the Virtual Instruments Technology Alliance Program, which extends our collaborative global ecosystem for enterprise-grade hybrid infrastructure management solutions.
Expanding Executive Team
Virtual Instruments expanded our leadership team in 2018 to support the company’s continued global growth. In February, Peter Dayton joined the executive team as chief financial officer, leading our finance, accounting, legal, IT and manufacturing departments.
Media recognized Virtual Instruments’ leadership in the hybrid infrastructure management and storage industries in 2018. Storage Magazine named Virtual Instruments as the “Storage Monitoring & Reporting Vendor of the Year” for the second year in a row in its 2018 Storage Awards, and Bay Area News Group named Virtual Instruments one of its Top Workplaces in 2018 – a recognition based purely on employee feedback. Finally, leading channel publication CRN recognized Virtual Instruments’ partner programs by awarding the company with a 5-Star rating in CRN’s 2018 Partner Program Guide.
Led by significant growth in new customers, the launch of breakthrough versions of our flagship hybrid infrastructure management and AIOps solutions, and numerous strategic partnerships and partner program enhancements, 2018 continued the significant momentum Virtual Instruments built in 2017. App-centric hybrid infrastructure management will continue to gain significant attention from enterprises in 2019, and we look forward to supporting our customers as they continue to launch and advance their digital transformation initiatives.