Morrisons – Why They Use VirtualWisdom

Morrisons, a large UK-based supermarket, puts customer service first. It introduced Virtual Instruments’ VirtualWisdom Infrastructure Performance Management (IPM) platform in 2011 because it recognized the value of a product that could identify and resolve an issue in real-time. By using VI, Morrisons saved anywhere from weeks to months in delays and was able to greatly increase its productivity.